Are you a manufacturer or reseller?
We are a manufacturer with more than 25 years of experience in research, design, production, and sales of medical equipment.
Do you support customization (OEM/ODM)?
Yes, we support comprehensive OEM/ODM services. We can help design packaging according to your requirements or modify device appearance via custom molds.
How can I place an order?
We support trade assurance orders. You can place orders directly or contact us for a draft order. We accept payments via TT, PayPal, LC, and Western Union.
What is the shipping time after payment?
Sample orders are dispatched within 2 days. General orders typically take 3-20 days depending on quantity. Customized orders require mutual negotiation.
What certifications do your products hold?
Our products are manufactured under strict quality standards and hold certifications such as CE and ISO13485 to ensure safety and reliability.
What is the warranty period for the monitors?
We provide a one-year warranty for our patient monitoring systems to ensure long-term operational support for our clients.
Gray Medical
