Q1: Are you a factory or a trader?
A: We are a professional manufacturer with more than 15 years of industry experience.
Q2: Can I add my LOGO on the product?
A: Yes, we provide customization options including laser, pad, screen, and QR code printing.
Q3: How can I get samples?
A: We are happy to provide free samples; however, the freight cost will be covered by your side.
Q4: How do you assure the quality?
A: We follow a strict QC process: pre-production sample confirmation, detailed QC records during mass production, and a final inspection of finished products. Our systems are ISO9001 and ISO13485 certified.
Q5: How long is your delivery time?
A: Normally 20-30 days for mass production after sample confirmation and receipt of deposit.
Q6: What is your payment term?
A: We accept T/T, L/C at sight, Western Union, and other standard global payment methods.
Gray Medical
