1. Comprehensive inquiries response within 24 hours.
2. Professional team with expert guidance for product selection.
3. One-year free warranty with lifetime after-sales service support.
4. OEM services available, including customized logo printing.
5. Experienced engineers available to assist with product operation.
Packaging
Standard export corrugated paper board cartons or wooden boxes, including plastic/wooden pallets.
Shipping Methods
Available via Sea, Air, or Express Courier (DHL, FEDEX, UPS, TNT).
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Frequently Asked Questions
How can I purchase these products?
For in-stock items, products can be dispatched immediately after payment. For non-stock items, production begins promptly upon receipt of payment.
What is the standard warranty period?
All products come with a one-year free warranty starting from the date of qualified commissioning.
Is it possible to visit the manufacturing facility?
Yes, visitors are always welcome to tour our factory facilities.
How long is the price quotation valid?
Generally, quotes are valid for one month. Prices may be adjusted slightly based on market fluctuations in raw material costs.
What is the estimated production lead time?
Lead time depends on the order quantity. Typically, mass production can be completed within approximately one week after order confirmation.
Do you offer technical support for installation?
Yes, we have well-experienced engineers who can help you better understand and utilize our medical products effectively.
Gray Medical
